FAQ

Where is the Criterion?
The Criterion is located in the heart of Bricktown in Oklahoma City. 500 East Sheridan Ave. on the corner of Sheridan Ave. and Charlie Christian Ave.

How do I get there?
Coming from the south? Take I-35 North, Exit on the right hand side on Sheridan, The Criterion is on your left.
Coming from the north? Take I-35 South, Exit on N. 6th St., Continue straight onto N. Walnut Ave, Turn left onto Sheridan Ave, Criterion is on your right.

Where do I park?
There is a parking lot directly west of the building, which is pay to park.
The closest free parking is at Bass Pro Shop, 2 blocks South of The Criterion.

How do I get tickets?
Depending on the show, our tickets are available either through Ticketfly.com or Ticketmaster.com. You may also purchase tickets at the Box Office at The Criterion Monday through Friday from 12-5 PM or an hour before showtime. You may also contact us at (405) 840-5500.

Are you ADA accessible?
The Criterion is an ADA accessible venue. Please contact the box office in advance or locate the box office upon arrival to have The Criterion team make special accommodations and plan accordingly.

What are the box office hours?
The Box Office is open Monday- Friday 12-5pm. Both the Box Office and Will Call open ONE HOUR PRIOR TO SHOW TIME. A valid ID and confirmation are required for pick up on all Will Call items

Do you have an ATM?
There will be ATM’s located inside The Criterion for your convenience. Please note fees or finance charges may apply.

Are there age restrictions?
We feature a variety of shows from “All Ages” to “Certain Restrictions Apply” and will post information relevant to each show.

Can I bring a camera?
Camera policies vary with each artists discretion. As a general rule, small instamatic type camera’s and cell phones are usually fine to bring to a show. However, iPad, GoPro and professional lens cameras are asked to be returned to the patron’s vehicle due to tours request that these items not to be allowed in the building.

Do you serve food?
While a full selection of popular beer, wine and liquors are available for purchase, no food service will be available unless announced in advance.

Can I rent The Criterion for private events?
To book a concert or private event, please contact (405) 840-5500.

What methods of payment are acceptable?
All major credit cards and cash are accepted.

Is there anywhere to eat nearby?
Yes! There are plenty of restaurants in the surrounding area. Bricktown has options ranging from casual dining, to fast food! Midtown is about 10 minutes away, with a variety of local options, as well!

Are there hotels nearby?
We recommend the AC Hotel Bricktown and Hyatt Place Bricktown! Both are across the street by one block. There are also plenty of other options directly east of the venue.